Main Calendar
Main Calendar
Minneapolis - Finding Your AI Fit: Where to Start in the Contact Center
8:30 AM - 11:00 AM
AI without the hype! Hear what's ACTUALLY happening with AI in the contact center from our expert panelists.
Chicago - Finding Your AI Fit: Where to Start in the Contact Center
1:00 PM - 4:00 PM
AI without the hype! Hear what's ACTUALLY happening with AI in the contact center from our expert panelists.
Minneapolis - Humanizing Help: Human Customer Service in the Age of AI
8:30 AM - 12:00 PM
Join us with Jeff Toister to discuss Artificial intelligence: a wonderful thing. It helps us serve people more efficiently and many customers prefer AI-powered self-service for routine tasks. But there are still times when customers need human HELP! ...
Chicago - Humanizing Help: Human Customer Service in an Age of AI
1:00 PM - 5:00 PM
Artificial intelligence is a wonderful thing. It helps us serve people more efficiently and many customers prefer AI-powered self-service for routine tasks. But there are still times when customers need human HELP! This interactive and entertaining ...
Minneapolis: AI Without the Hype: How CX Leaders Get Started the Right Way
8:30 AM - 11:00 AM
AI without the hype! Where do you even start? Matt will guide a discussion on this very topic.
Chicago: AI Without the Hype: How CX Leaders Get Started the Right Way
12:00 AM
AI without the hype! Where do you even start? Matt will guide a discussion on this very topic.
St Paul Saints Private Terrace Deck 2026
5:00 PM - 10:00 PM
MWCCA at St. Paul Saints Private Terrace Deck!