Roundtable: Maximizing Impact with Leaner Teams and Smarter Tools
Roundtable: Maximizing Impact with Leaner Teams and Smarter Tools
Thursday, July 31, 2025 (12:00 PM - 1:00 PM) (CDT)
Description
In today’s contact center landscape, doing more with less isn’t just a strategy—it’s a necessity.
Join us for an engaging roundtable discussion where contact center leaders come together to share how they’re achieving outsized results with smaller, more agile teams and intelligent toolsets.
We’ll explore:
- Proven frameworks for scaling impact with limited resources
- Tools and technologies that streamline collaboration, automation, and decision-making
- Real-world case studies from teams that are lean but highly effective
- Challenges and solutions when navigating attrition, how to automate and when/where, and higher (or lower) contact volumes
This interactive session is designed for team leaders, operations professionals, technology enthusiasts and innovators who are building smarter, not bigger. Expect candid insights, actionable tactics, and meaningful connections.
Images

Virtual - Zoom Link to be sent prior to the event.
Virtual Event-Zoom link to follow
Thursday, July 31, 2025 (12:00 PM - 1:00 PM)
(CDT)
12:00PM-1:00PM CST
Registered Guests
32
32
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